Subscriber & Visitor Service

For assistance with changing user name and password, subscription status, or cancellation of a recurring subscription contact the customer service team that you use when you subscribed or appears on your statement:
    Hyper Village appears on my statement
    CCBill appears on my statement

When trying to login, I get an errorr message.
    Authorization Required
    Forbidden or Access Violation

What is the length of my subscription?

I signed up for a recurring subscription, when can I cancel it?

I subscribed by credit card, what is the name of the charge that will appear on my statement?

What is the difference between Private and Private Plus?

If you're in need of further assistance or simply want to ask a question, send an e-mail message to internal@creampie.com.